Shipping

YD Factory ships within the United States, including APO, FPO and DPO addresses and PO boxes. We are not shipping internationally from this site.

What it costs

Standard shipping is $10. Orders of $75 or more ship free — the discount is applied automatically at checkout, with no code to enter.

There is one shipping speed. We would rather offer one that we hit than a faster-sounding option that costs more and arrives on the same day.

When it goes out

Orders leave the warehouse within 1-2 business days. You will get an email the moment it leaves the warehouse — if you have not had one, the order has not shipped yet, and no news is not bad news.

Everything on this site is warehouse stock that already exists. There is nothing waiting to be made, which is why it moves quickly.

If it has shipped and has not arrived

Give it a few days past the shipped email — parcels are delayed far more often than they are lost. If it still has not turned up, email [email protected] with your order number and we will chase it with the carrier.

Returns

Everything here is final sale, and we still look after you: damaged or defective items are replaced with return postage covered, and anything that does not fit or is not right can come back to our Indianapolis store for a size swap or a gift card. The full terms are on our Final Sale page.

Questions

Email [email protected]. A real person at the Indianapolis store reads it.