Final Sale — and what that actually means

Everything at YD Factory is clearance: styles, prints and colours we are not making again. Once they are gone, they are gone, and that is why the prices are what they are. So every order here is final sale.

But final sale has never meant we stop looking after you. You can send anything back to our Indianapolis retail store, or bring it in yourself. Here is exactly what happens in each case.

If something arrives damaged or defective

That is not final sale, and it never will be. Email [email protected] before you send anything and we will cover the return postage, then replace it or make it right. A flaw in something we made is our problem, not yours — and you should not be out of pocket to fix it.

If it does not fit

Send it back to our Indianapolis store, or bring it in, and we will ship out the size you need at no cost to you — if we still have it. If we do not, you get a gift card for the full value of what you paid.

If you simply do not love it

Send it back to our Indianapolis store, or bring it in, unworn and with the tags still on, and we will give you a gift card for YD Factory for the full value of what you paid.

Who pays the postage

If the item is damaged or defective, we do. Email us first and we will get a label to you. For anything else — a size swap or a change of heart — the return postage is yours, and we will cover the cost of shipping the replacement back out to you. On clearance prices that is the one thing we cannot absorb, and we would rather say so plainly than surprise you at the end.

Where to send it

Yoga Democracy, 1724 E 86th St, Indianapolis, IN 46240. Put your order number in the box so we can find you, and email [email protected] to let us know it is coming.

Questions before you order? Email [email protected] — we would rather answer first.